Privacy Policy

Privacy Policy

Virtual Mart Jamaica (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Virtual Mart Jamaica.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”), alongside our application, Virtual Mart Jamaica. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Domains and Subdomains of Virtual Mart Jamaica:

  1. https://virtualmartja.com/
  2. https://virtualsupermarket.virtualmartja.com/
  3. https://expressvmpricesmart.virtualmartja.com/
  4. https://mobayvirtualsupermarket.virtualmartja.com/
  5. https://mdcollections.virtualmartja.com/
  6. https://virtualmartja.com/azansupercenter_view/

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are defined as follows:

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.

Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Virtual Mart Jamaica, which is responsible for your information under this Privacy Policy.

Country: Where Virtual Mart Jamaica or the owners/founders of Virtual Mart Jamaica are based, in this case Jamaica.

Customer: Refers to the company, organization, or person that signs up to use the Virtual Mart Jamaica Service to manage the relationships with your consumers or service users.

Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Virtual Mart Jamaica and use the services.

IP address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel: Refers to those individuals who are employed by Virtual Mart Jamaica or are under contract to perform a service on behalf of one of the parties.

Personal Data: Any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification or identifiability of a natural person.

Service: Refers to the service provided by Virtual Mart Jamaica as described in the relative terms (if available) and on this platform.

Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: Virtual Mart Jamaica’s site, which can be accessed via this URL: https://virtualmartja.com/

You: A person or entity that is registered with Virtual Mart Jamaica to use the Services.

What Information Do We Collect?

We collect information from you when you visit our app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Billing Addresses
  • Job Titles
  • Age
  • Password

We may also collect information from mobile devices for a better user experience, although these features are completely optional.

Location (GPS): Location data may help to create an accurate representation of your interests and can be used to bring more targeted and relevant ads to potential customers.

Camera (Pictures): Granting camera permission allows you to upload a picture directly from the app. You can safely deny camera permissions.

Photo Gallery (Pictures): Granting photo gallery access allows you to upload any picture from your photo gallery. You can safely deny photo gallery access.

When does Virtual Mart Jamaica use end user information from third parties?

Virtual Mart Jamaica may collect End User Data necessary to provide the Virtual Mart Jamaica services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does Virtual Mart Jamaica use customer information from third parties?

We may receive information from third parties when you contact us. For example, when you submit your email address to show interest in becoming a Virtual Mart Jamaica customer, we may receive information from a third party that provides automated fraud detection services. We may also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners. If we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the app, database storage and management, e-mail management, marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the app. We may share your personal information (and possibly some non-personal information) with these third parties to enable them to perform services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the app in a shared location, and the type of device used to visit the app.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

Where and when is information collected from customers and end users?

Virtual Mart Jamaica collects Personal Data that you submit to us. We may also receive Personal Data about you from third parties as described above.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
  • To improve our app and services
  • To improve customer service
  • To process transactions
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails

How Do We Use Your Email Address?

By submitting your email address on this app, you agree to receive emails from us. You can opt out at any time by clicking the unsubscribe link (or other unsubscribe option) included in our emails. We only send emails to people who have authorized us to contact them, either directly or through a third party.

Email addresses submitted through the order processing process will be used for the sole purpose of sending you information and updates pertaining to your order. If you have provided the same email to us through another method, we may use it for the purposes stated in this Policy.

How Long Do We Keep Your Information?

We keep your information only as long as we need it to provide our Service and fulfill the purposes described in this policy. This also applies to anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need to keep it to comply with legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that it cannot be used to identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. Sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers’ systems, accessible only to those authorized with special access rights and required to keep the information confidential. After a transaction, we do not store full payment card details on our servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Could my information be transferred to other countries?

Virtual Mart Jamaica is registered in Jamaica. Information collected via our website, through direct interactions with you, or through use of our services may be transferred to and processed in countries other than your own, including countries that may not have the same data protection laws. By using our Service, you consent to such transfers to the fullest extent permitted by applicable law.

Can I update, correct, or delete my information?

You may contact us to request that we update or correct your Personal Data. In some cases, you may also request deletion of your Personal Data, subject to legal and operational requirements (for example, recordkeeping for tax, accounting, fraud prevention, dispute resolution, and compliance obligations).

Data Deletion Instructions

To request deletion of your Personal Data from our platform, you must write to [email protected] with clear instructions to remove your data.

What to include in your email:

  • Your full name
  • The email address and/or phone number used on your Virtual Mart Jamaica account
  • A clear statement that you want your Personal Data removed from the platform

Verification: To protect your privacy and security, we may need to verify your identity before processing your request.

What happens next: Once verified, we will delete or anonymize your Personal Data from our active systems where reasonably practicable. Please note that certain records may be retained where required by law or for legitimate business purposes such as fraud prevention, dispute resolution, and compliance obligations. Copies of certain information may also remain in backups for a limited period and will be removed or overwritten according to our backup retention schedules.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Virtual Mart Jamaica (or any applicable affiliate), or in the event that we discontinue our business or are involved in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including Personal Data) about you to our corporate affiliates. Any information shared with our corporate affiliates will be handled in accordance with this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Jamaica without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising under or in connection with this Privacy Policy, except where applicable law provides otherwise.

Your Consent

By using Virtual Mart Jamaica, registering an account, or making a purchase, you hereby consent to this Privacy Policy and agree to its terms.

Links to Other Websites

Our Service may contain links to other websites not operated or controlled by Virtual Mart Jamaica. We are not responsible for the content, accuracy, or practices of third-party websites. When you leave our Service, this Privacy Policy no longer applies.

Advertising

This app may contain third-party advertisements and links to third-party sites. Virtual Mart Jamaica does not make any representation as to the accuracy or suitability of information contained in those advertisements and is not responsible for the conduct, content, or offerings of third parties.

Cookies

Virtual Mart Jamaica uses cookies to enhance performance and functionality and to remember preferences. You can disable cookies through your browser settings, but doing so may limit certain features of the Service.

Remarketing Services

We may use remarketing (or retargeting) services to advertise to people who have previously visited our website.

Payment Details

We do not store full payment card details on our servers. Payment information is handled by trusted payment processors using secure methods.

Kids' Privacy

We do not knowingly collect Personal Data from children under the age of 13 without parental consent. If you are a parent or guardian and believe your child has provided Personal Data without your consent, please contact us and we will take steps to remove that information.

Changes To Our Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Updated at” date above. Continued use of the Service after changes means you accept the updated policy. If you do not agree, you may stop using the Service and request deletion of your data as described above.

Third-Party Services

We may display or make available third-party content or services. Your use of such third-party services is at your own risk and subject to their terms and privacy practices.

Facebook Pixel

Facebook Pixel is an analytics tool that helps measure the effectiveness of advertising by understanding actions people take on our website. Facebook may collect information from your device when you use the Service in accordance with Facebook’s Privacy Policy.

Tracking Technologies

Google Maps API: Google Maps API may collect information from you and your device for security and service delivery purposes, in accordance with Google’s Privacy Policy.

Local Storage: Web storage may be used to store client-side data to improve your experience.

Sessions: We may use sessions to identify areas of our website that you have visited.

Information about General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), you may have certain rights under GDPR, including the right to access, update, delete, restrict, or port your Personal Data. If you wish to exercise these rights, please contact us at [email protected].

California Residents

California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to know, access, and delete Personal Information, and the right to non-discrimination for exercising privacy rights. If you wish to exercise these rights, please contact us at [email protected].

Contact Us

If you have any questions about this Privacy Policy or would like to request access, correction, or deletion of your Personal Data, contact us: